To enhance the online experience for our customers, we are making system upgrades on Saturday, June 29, from 5 a.m. to 12:30 p.m. Customers will be unable to submit payments online or by phone or log into their My Account or through the PECO App during this time. We appreciate your patience as we make these upgrades. Thank you.
PECO's Customer Assistance Program (CAP) provides a monthly credit for eligible low income customers. The credit is based on the customer’s total household gross income and energy usage.
PECO calculates a customer’s annual credit using the following information:
The annual credit is then divided across 12 months and applied to a CAP customer’s bill each month. Because energy usage changes due to the impact of weather, a larger credit will be applied during months when customers normally use more energy.
If you think your household may qualify for CAP please call 1-800-774-7040. To be eligible, monthly household income cannot exceed:
For each additional person add $553
When you are on CAP, you cannot be a customer of a competitive electric generation or natural gas supplier.
If you qualify for CAP assistance, complete your application online today.
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