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Outage Alerts Terms and Conditions

Phone and Text Notifications

If you signed up for phone call notifications:

Message frequency will vary per customer. You acknowledge, understand and agree as follows:

Messaging and Data rates may apply. These would be charged by, and be payable by you to, your mobile service provider. You acknowledge, understand and agree that PECO shall not be held liable for any delays in the receipt of a phone call to you, as its delivery is subject to effective transmission from your mobile or landline telephone service provider. If you no longer want to receive phone call notifications, you can unsubscribe by changing your notification preferences on the My Reports and Alerts page on PECO.COM or by contacting PECO Customer Care representatives at 1-800-494-4000.

Phone call notifications may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent calls may not be received in a timely manner and that your wireless carrier does not guarantee that calls will be delivered.

Phone notifications may not be available on all carriers. Please contact your carrier to confirm participation. Data you provide us in order to send you phone call notifications as described above may include your cellular number, the name of your mobile service provider, and the date, time and content of the text messages we send you. We may use this information to contact you and to provide the phone call you have requested. If you have any questions regarding the above terms or the types of text messages to be received by you as described above, you can contact us at 1-800-494-4000 or visit the My Reports and Alerts page within your PECO.COM account.

If you signed up for text notifications:

Message frequency will vary per customer. You acknowledge, understand and agree as follows:

Messaging and Data rates may apply. These would be charged by, and be payable by you to, your mobile service provider. You acknowledge, understand and agree that we shall not be held liable for any delays in the receipt of our text message to you, as its delivery is subject to effective transmission from your mobile service provider. In addition, if you decide you no longer want to subscribe, you can respond to any text alert, notice and/or promotional offer you receive by texting in the word STOP as your reply back to any message.

Messages sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.

Content may not be available on all carriers. Please contact your carrier to confirm participation. Data you provided us in order to send you the messages as described above may include your cellular number, the name of your mobile service provider, and the date, time and content of the text messages we send you. We may use this information to contact you and to provide the text messages you have requested. If you have any questions regarding the above terms or the types of text messages to be received by you as described above, you can contact us at 1-800-494-4000 or visit the My Reports and Alerts page within your PECO.COM account.​

 

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