To enhance the online experience for our customers, we are making system upgrades on Saturday, June 29, from 5 a.m. to 12:30 p.m. Customers will be unable to submit payments online or by phone or log into their My Account or through the PECO App during this time. We appreciate your patience as we make these upgrades. Thank you.
Subscribers to Outage Alerts can quickly report an outage by texting "OUT" to 697326 (MYPECO). You will also receive notifications when an outage has been reported at your address, and get ongoing updates as the status of your outage changes.
Enroll: Enroll by texting ‘ADD OUTAGE’ to 697326. You will instantly receive a text message confirming your enrollment.
Report: Report your outage by texting ‘OUT’ to 697326. You will receive a text to confirm if you have a PARTIAL outage (i.e. flickering lights) or a FULL outage. After you confirm your outage is PARTIAL or FULL, your outage is reported.
Check Status: Receive your outage status on demand at any time by texting ‘STAT’ to 697326.
Unsubscribe: You may unsubscribe from Outage Alerts at any time by texting ‘STOP’ to 697326.
Use the free
PECO Mobile App to quickly report an outage from an Apple® or Android™ device. The app will also provide notifications as the outage status is updated.