PECO.com is currently unavailable due to scheduled maintenance.

Emergencies:

If you smell natural gas or see downed power lines, leave the area immediately, and then call PECO at 1-800-841-4141. This number is available 24 hours a day, 7 days a week.

If a power line is down:

Do not touch or go near the downed power line. Always assume a power line is energized and extremely dangerous. Keep others away.

Call PECO at 1-800-841-4141.

If your power is out:

Call 1-800-841-4141. Please have your account number available when you call.

To sign up for Outage Alerts text "ADDOUTAGE" to 697376 (MYPECO).

Subscribers to Outage Alerts can text "OUT" to report an outage to 697376 (MYPECO).

To receive an outage update, subscribers can text "STAT" to 697376 (MYPECO).

For all other inquiries, please contact our Customer Care Center: 1-800-494-4000

  • Monday through Friday 7 a.m. to 7 p.m.
  • Emergency service is available 24 hours a day.
  • Foreign-language interpreters are available.

Our automated phone system is available 24 hours a day to check your account balance, make payments and report outages.