Get help when you need it

Providing you with fast, efficient, and reliable customer service the first time is always a PECO priority.

Service Request

Do you need service from PECO? Begin here.


Now you can access PECO from wherever and whenever.

Billing & Payment

Pay your bill, view your account, set alerts, or get help. Everything is at your fingertips.

Rates & Pricing

Know what your energy costs and how your meter works.

Customer Choice

You can purchase the electricity or natural gas that you use from a competitive supplier.

Assistance Programs

Do you need help making ends meet? Learn more about the many programs available to assist with your bill.

Claims & Forms

File a damage claim or report an issue of identity theft.

Outage Center

Access detailed outage information or report an outage.

PECO Customer Handbook