We put our energy into serving you

Each year we continue to invest in our systems to serve you better. As part of these efforts, we are working to upgrade our electric and natural gas meters with newer technology.

In 2012 we began replacing our current electric meters. Our new electric meters will help us provide more information to customers to help them understand how they use energy, and how to save energy and money. For example, we now offer an interactive website that shows customers how and when they use energy, and what steps they can take to use less energy and save more money.

We are also able to:

  • More quickly connect or disconnect service – providing faster, more convenient service for customers who are moving in, out or around the neighborhoods we serve; and quick support to local fire departments and other officials during an emergency.
  • Identify potentially dangerous situations like tampered meters and theft of electricity.
  • Detect problems faster and have more information – helping us deploy our field forces more effectively.
  • Provide the platform for future new products and services to customers.

Along with this effort, PECO also continues to invest in our energy delivery system.  Each year we install more pieces of advanced equipment to identify and correct problems before outages occur or, if an outage does occur, reroute power to restore service faster. 

This project is part of PECO’s continuing support of Pennsylvania’s Act 129 and is included in the costs already paid by customers.

This work will help reduce local electric use by 220,000 kilowatt hours (kWh) and peak energy demand by 57,000 kilowatts (kW) each year – having the same environmental benefit as planting hundreds of trees each year.

By helping customers understand and manage their energy use, this project also supports PECO’s ongoing environmental efforts.  These efforts are a component of Exelon 2020:  A Low-Carbon Roadmap, the comprehensive environmental strategy of PECO’s parent company.  Exelon 2020 sets the goal of reducing, offsetting or displacing more than 15 million metric tons of greenhouse gas emissions per year by 2020.  This is more than the company’s current annual carbon footprint and is equivalent to taking nearly 3 million cars off American roads and highways.

Click here for a fact sheet regarding the electric meter project.

Natural Gas
In 2013 we began upgrading our natural gas meters with new modules. Our upgraded natural gas meters will provide new functionality and enhanced communication with our system.

In addition to this work, PECO is replacing existing natural gas main and service lines with plastic pipe across our system. This work enhances safety and improves service.

Still have questions?  Click here to email us or call 1-800-494-4000. 

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