You may be experiencing longer than normal wait times when calling PECO. Many of your questions can be answered here on PECO.com. Please see the details by clicking the tabs. Some direct links include:
· To start, stop or transfer service - peco.com/moving
· To pay a bill - peco.com/payment
· To report an outage or check power outage status - peco.com/outages
· For help paying your bills - peco.com/help
Due to scheduled maintenance, Outage status information on the outage map and street light outage map and will not be updating from Sunday, June 25, 2022 starting 8:00AM ET until Sunday, June 25, 2022 5:00PM ET
We know managing your energy bill can be challenging – especially during the COVID-19 pandemic. That’s why PECO offers assistance programs to help you make ends meet. Learn more about how we can help you reduce your energy costs.
Eligible customers can receive a monthly credit on their PECO bill based on income and energy use.
If you’re having difficulty paying your PECO bill, we may be able to help.
Set a flat amount each month regardless of the season.
Persons with medical conditions or Protection from Abuse Orders may qualify for special assistance to prevent shut-offs.
Make a payment toward a friend or family member’s PECO bill.
Increase your efficiency to help lower your energy bills.
CARES assists customers who have a temporary personal or financial hardship that prevents payment of utility bills.
Grants to help you pay utilities due to the pandemic
Impacted by the COVID-19 crisis? You may qualify for help from LIHEAP.
Eligible customers can extend their bill due date by up to 21 calendar days.
Designate a third party to receive copies of notices on your behalf.
Donate to help low-income customers with PECO bill payment.
PECO's outreach program provides community groups with information about PECO's customer assistance programs.
Find free or low cost help with utilities, medical care, food, job training, and more.