PECO’s online self-service tools allow you to start, stop and move your service, pay your bill, sign up for account alerts, and more with us 24/7 at your own convenience.
Please call 1-800-494-4000 to report a gas or electric emergency, or to report an outage. Or text ‘OUT’ to 697326 to report an outage and ‘STAT’ to receive outage updates.
We know managing your energy bill can be challenging. That’s why PECO offers assistance programs to help you make ends meet. Learn more about how we can help you reduce your energy costs.
Eligible customers can receive a monthly credit on their PECO bill based on income and energy use.
If you’re having difficulty paying your PECO bill, we may be able to help.
Set a flat amount each month regardless of the season.
Persons with medical conditions or Protection from Abuse Orders may qualify for special assistance to prevent shut-offs.
Make a payment toward a friend or family member’s PECO bill.
Increase your efficiency to help lower your energy bills.
CARES assists customers who have a temporary personal or financial hardship that prevents payment of utility bills.
Grants to help you pay utilities due to the pandemic
Impacted by the COVID-19 crisis? You may qualify for help from LIHEAP.
Eligible customers can extend their bill due date by up to 21 calendar days.
Designate a third party to receive copies of notices on your behalf.
Donate to help low-income customers with PECO bill payment.
PECO's outreach program provides community groups with information about PECO's customer assistance programs.
Find free or low cost help with utilities, medical care, food, job training, and more.