We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and suspending new late payment charges for all customers through May 1. Click here to learn more ways we can help.
PECO's Customer Assistance Program (CAP) provides a monthly credit for eligible low income customers. The credit is based on the customer’s total household gross income and energy usage.
PECO calculates a customer’s annual credit using the following information:
The annual credit is then divided across 12 months and applied to a CAP customer’s bill each month. Because energy usage changes due to the impact of weather, a larger credit will be applied during months when customers normally use more energy.
Assistance Eligibility
If you think your household may qualify for CAP please call 1-800-774-7040. To be eligible, monthly household income cannot exceed:
For each additional person add $560
When you are on CAP, you cannot be a customer of a competitive electric generation or natural gas supplier.
If you qualify for CAP assistance, complete your application online today.
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