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Customer Assistance Program - Percentage of Income Payment Plan (CAP-PIPP)

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​PECO's Customer Assistance Program (CAP) has become even simpler and more affordable by converting to a Percentage of Income Payment Plan (CAP-PIPP). Participating customers will see these improvements on their PECO bill.

Our new and improved CAP-PIPP provides customers with an affordable, fixed, monthly PECO bill.

  • With the new CAP-PIPP, customers simply pay a percentage of their total household income as their monthly PECO bill. That number could change if the customer’s household income changes, or if the household reaches its annual maximum credit.
  • PECO will charge CAP customers whichever is less, either the fixed CAP PIPP bill amount or charges based on actual usage. CAP customers are also subject to a minimum monthly bill ($10 for electric, $20 for electric heating, and $20 for gas).
  • For first-time CAP-PIPP enrollees, your past-due balance may be forgiven, allowing you to start fresh with a bill you can afford.

CAP-PIPP Eligibility:

  • PECO must be your energy supplier
  • Your total gross household income must be at or below 150% of the annual Federal Poverty Level (FPL).
Persons* in family/household Poverty guideline (Monthly) 25% 50% 75% 100% 125% 150%
1 $1,215 $304 $608 $911 $1,215 $1,519 $1,823
2 $1,643 $411 $822 $1,233 $1,643 $2,054 $2,465
3 $2,072 $518 $1,036 $1,554 $2,072 $2,590 $3,108
4 $2,500 $625 $1,250 $1,875 $2,500 $3,125 $3,750
5 $2,928 $732 $1,464 $2,196 $2,928 $3,660 $4,393
6 $3,357 $839 $1,678 $2,518 $3,357 $4,196 $5,035
7 $3,785 $946 $1,893 $2,839 $3,785 $4,731 $5,678
8 $4,213 $1,053 $2,107 $3,160 $4,213 $5,267 $6,320
*For each additional person in household, add... $428 $107 $214 $321 $428 $535 $642

How PECO Determines a Customer's Payment Amount:

A customer's monthly CAP-PIPP amount will be a percentage of their household income based on the Federal Poverty Level chart above. (An annual maximum credit may apply.)

CAP-PIPP Requirements:

  • Verify total gross household income every two years, or when requested
  • Participate in the Low-Income Usage Reduction Program (LIURP), if your household is identified as a high energy user
  • Report any change in your household income to PECO right away
  • Pay your PECO bill in full and on time each month once
    enrolled in CAP-PIPP to avoid collection activity

In addition, you must use PECO for your electric and natural gas supply to qualify. You cannot be enrolled with a competitive supplier, and you also cannot participate in PECO Budget Billing.

Ready to Apply? Here's What You'll Need

  • Address and phone number associated with your PECO account
  • Full name and birthdate of each household member
  • Proof of income for the past 30 days, or past 12 months, whichever most accurately reflects your average annual income for each household member age 18 and older.
    • Examples include: pay stub, unemployment compensation letter, pension check, workmen's compensation check, DHS award letter, child support order letter, Social Security award letter and Supplemental Security Income
  • Social security number for each household member (optional)

If applicable, please refer to the No-Income Form (English) / No-Income Form (Spanish)

Please note: Applications submitted online may be processed faster. Income recertification can be completed by submitting a new CAP application.

You also can download an application.

If you download a CAP application, you can submit it three ways.:

  • Email:
  • Fax: 1-855-358-9369
  • Mail: PECO CAP
             P.O. Box 467429
             Atlanta, GA 31146-9801

Need help with your application? Call 1-800-774-7040.

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