​PECO's Customer Assistance Program (CAP) has become even simpler and more affordable by converting to a Percentage of Income Payment Plan (CAP-PIPP). Participating customers will see these improvements on their PECO bill.

Our new and improved CAP-PIPP provides customers with an affordable, fixed, monthly PECO bill.

• With the new CAP-PIPP, customers simply pay a percentage of their total household income as their monthly PECO bill. That number could change if the customer’s household income changes, or if the household reaches its annual maximum credit.
  
• PECO will charge CAP customers whichever is less, either the fixed CAP PIPP bill amount or charges based on actual usage. CAP customers are also subject to a minimum monthly bill ($10 for electric, $20 for electric heating, and $20 for gas).
  
• For first-time CAP-PIPP enrollees, your past-due balance may be forgiven, allowing you to start fresh with a bill you can afford.

CAP-PIPP Eligibility:

• PECO must be your energy supplier
  
• Your total gross household income must be at or below 150% of the annual Federal Poverty Level (FPL).
  

How PECO Determines a Customer's Payment Amount:

A customer's monthly CAP-PIPP amount will be a percentage of their household income based on the Federal Poverty Level chart above. (An annual maximum credit may apply.)

CAP-PIPP Requirements:

• Verify total gross household income every two years, or when requested
  
• Participate in the Low-Income Usage Reduction Program (LIURP), if your household is identified as a high energy user
• Report any change in your household income to PECO right away
• Pay your PECO bill in full and on time each month once
  enrolled in CAP-PIPP to avoid collection activity
  

In addition, you must use PECO for your electric and natural gas supply to qualify. You cannot be enrolled with a competitive supplier, and you also cannot participate in PECO Budget Billing.

Ready to Apply? Here's What You'll Need

• Address and phone number associated with your PECO account
  
• Full name and birthdate of each household member
  
• Proof of income for the past 30 days, or past 12 months, whichever most accurately reflects your average annual income for each household member age 18 and older.
  
• Examples include: pay stub, unemployment compensation letter, pension check, workmen's compensation check, DHS award letter, child support order letter, Social Security award letter and Supplemental Security Income
• Social security number for each household member (optional)
  

If applicable, please refer to the No-Income Form (English) / No-Income Form (Spanish)

Our electronic CAP application is currently down, to apply for CAP assistance please download the application below. 

Please note: Applications submitted online may be processed faster. Income recertification can be completed by submitting a new CAP application.

You also can download an application.

• Download CAP Application – English (pdf)
• Download CAP Application – Spanish (pdf)

If you download a CAP application, you can submit it three ways.:

• Email: PECOCAP@exeloncorp.com
• Fax: 1-855-358-9369
• Mail: PECO CAP
           P.O. Box 467429
           Atlanta, GA 31146-9801

Need help with your application? Call 1-800-774-7040.