To enhance the online experience for our customers, we are making system upgrades on Saturday, June 29, from 5 a.m. to 12:30 p.m. Customers will be unable to submit payments online or by phone or log into their My Account or through the PECO App during this time. We appreciate your patience as we make these upgrades. Thank you.
Customer Assistance and Referral Evaluation Services (CARES) is a referral and information service designed to assist special-needs, low-income customers who have a temporary personal or financial hardship that prevents the payment of the utility bill.
Call 1-800-774-7040 to determine if your household qualifies for the CARES program.
Get help with payment arrangements