PECO is not disconnecting service for non-payment until further notice. New late payment charges are currently suspended. We’re here to help customers through temporary or extended hardship. For help paying your residential bill, visit www.peco.com/billrelief. For help with small business payments, call 1-800-494-4000. PECO is committed to helping you through these difficult times.

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CARES: Customer Assistance and Referral Evaluation Services

Customer Assistance and Referral Evaluation Services (CARES) is a referral and information service designed to assist special-needs, low-income customers who have a temporary personal or financial hardship that prevents the payment of the utility bill.

Assistance Eligibility

Call 1-800-774-7040 to determine if your household qualifies for the CARES program.

PECO - An Exelon Company

CARES: Customer Assistance and Referral Evaluation Services

Assistance Eligibility

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