Learn more about PECO's expanded payment options and financial assistance programs to help qualified residential customers who are facing challenges managing their energy bill. For help with small business payments, call 1-800-494-4000. PECO is committed to helping you through these difficult times.

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CARES: Customer Assistance and Referral Evaluation Services

Customer Assistance and Referral Evaluation Services (CARES) is a referral and information service designed to assist special-needs, low-income customers who have a temporary personal or financial hardship that prevents the payment of the utility bill.

Assistance Eligibility

Call 1-800-774-7040 to determine if your household qualifies for the CARES program.

PECO - An Exelon Company

CARES: Customer Assistance and Referral Evaluation Services

Assistance Eligibility

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