You may be experiencing longer than normal wait times when calling PECO. Many of your questions can be answered here on PECO.com. Please see the details by clicking the tabs. Some direct links include:
· To start, stop or transfer service - peco.com/moving
· To pay a bill - peco.com/payment
· To report an outage or check power outage status - peco.com/outages
· For help paying your bills - peco.com/help
Due to scheduled maintenance, Outage status information on the outage map and street light outage map and will not be updating from Sunday, June 25, 2022 starting 8:00AM ET until Sunday, June 25, 2022 5:00PM ET
Customer Assistance and Referral Evaluation Services (CARES) is a referral and information service designed to assist special-needs, low-income customers who have a temporary personal or financial hardship that prevents the payment of the utility bill.
Call 1-800-774-7040 to determine if your household qualifies for the CARES program.
Medical Certification
If you have a qualifying medical condition, you may be eligible for special assistance. You can contact PECO customer service at 1-888-480-1533 to have a representative fax our medical certificate form directly to your doctor or download the PUC medical form here.
Get help with payment arrangements
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