We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and suspending new late payment charges for all customers through May 1. Click here to learn more ways we can help.
We are here to assist you should you need to file a property damage claim. Please be aware that we are not responsible for damages from factors beyond our control, such as storms or outside interference, and our responsibility for damages is governed by the terms of our tariff which imposes a limit on our liability.
Download a claim form here or call PECO at 1-800-841-4141 to request that a claim form be mailed to you.
Damage Claim Form (PDF)
The completed form may be e-mailed, faxed or mailed back to PECO. Once the completed claim form is received, your claim will be registered and referred to a Case Manager who will contact you at your daytime telephone number, or via e-mail or U.S. Postal Service.