We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and suspending new late payment charges for all customers through May 1. Click here to learn more ways we can help.
When service damage occurs, it's important to understand who is responsible for the repair. Distinguish between areas owned by PECO and areas owned by the customer.
PECO will reinstall the customer's overhead service drop to the original point of attachment of the building. The customer is responsible for any repair to their service entrance cable(Line side and load side)
PECO ensures reliable and safe gas service to our customers. We rely on our customers to understand what they can do in order to maintain the areas that they are responsible for and to stay safe around natural gas.
PECO owns all pipes, underground and above ground, up to and including the gas meter. Indoor meters may be located in garages, basements or other indoor locations. Customers own and maintain all above ground and buried pipe after the meter, and their gas appliances.
For more information on natural gas safety, please visit our
Natural Gas Safety page