We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and suspending new late payment charges for all customers through May 1. Click here to learn more ways we can help.
Identity theft is a growing concern and a problem that is not easily resolved.
One way to prevent identity theft is to place a password on your PECO account. You can do this by calling us at 1-800-494-4000 to request this service.
If you believe you are currently a victim of identity theft for a PECO account that you did not create, please call us at 1-800-494-4000.
If a PECO representative requests that you complete the FTC ID Theft Affidavit; please print the form, complete the form and return the form to the representative along with a copy of the report field with your local police department.
Please provide your 10 digit account number when calling.