To enhance the online experience for our customers, we are making system upgrades on Saturday, June 29, from 5 a.m. to 12:30 p.m. Customers will be unable to submit payments online or by phone or log into their My Account or through the PECO App during this time. We appreciate your patience as we make these upgrades. Thank you.
Identity theft is a growing concern and a problem that is not easily resolved.
One way to prevent identity theft is to place a password on your PECO account. You can do this by calling us at 1-800-494-4000 to request this service.
If you believe you are currently a victim of identity theft for a PECO account that you did not create, please call us at 1-800-494-4000.
If a PECO representative requests that you complete the FTC ID Theft Affidavit; please print the form, complete the form and return the form to the representative along with a copy of the report field with your local police department.
Please provide your 10 digit account number when calling.