You may be experiencing longer than normal wait times when calling PECO. Many of your questions can be answered here on PECO.com. Please see the details by clicking the tabs. Some direct links include:
· To start, stop or transfer service - peco.com/moving
· To pay a bill - peco.com/payment
· To report an outage or check power outage status - peco.com/outages
· For help paying your bills - peco.com/help
Due to scheduled maintenance, Outage status information on the outage map and street light outage map and will not be updating from Sunday, June 25, 2022 starting 8:00AM ET until Sunday, June 25, 2022 5:00PM ET
Opens: Monday, October 18, 2021Closes: Friday, June 17, 2022
If you have questions about an application that you completed and submitted, please contact your local county assistance office or call 1-866-857-7095.
To find the County Assistance Office in your area: Click here: CAO Contact (pa.gov)
LIHEAP Cash Minimum grant: $500 Maximum grant: $1,500 LIHEAP Crisis Minimum grant: $25 Maximum grant: $1,200
LIHEAP benefits are calculated on income, household size, the fuel source and the heating region where you live within PA.
To find out how much you may be eligible for here click here Pennsylvania Department of Human Services- LIHEAP Benefit Table (state.pa.us)
There are several ways to apply for LIHEAP:
Paper Application: You can download a paper application, complete it, print it, and return it to your local County Assistance Office.
PECO's LIHEAP application- English
PECO's LIHEAP application- Español
PECO will mail you a LIHEAP application if you would like. Please call 1-800-34-HELP-4 (1-800-344-3574)
Customers can also visit the county assistance office to complete an application.
Online: Apply for benefits online using COMPASS:
Click here; COMPASS HHS Home (state.pa.us) - https://www.compass.state.pa.us/compass.web/Public/CMPHome
It may take the Department of Human Services up to 30 days to review your application. After the review of the application is completed, you will receive written notice explaining your eligibility and the amount of assistance you will receive. Sending multiple applications can cause a delay in you receiving your grant.
To find the County Assistance Office in your area: Click here: CAO Contact (pa.gov)The Department of Human Services has a helpline to answer questions and can be reached at 1-866-857-7095
Grants are based on household size, income, and the type of fuel used. To be eligible, the total household income cannot exceed 150 percent of the Federal poverty income guidelines.
English
Spanish
Visit the Pennsylvania Department of Human Services website to learn more about this and other available programs:
