PECO’s online self-service tools allow you to start, stop and move your service, pay your bill, sign up for account alerts, and more with us 24/7 at your own convenience.
Please call 1-800-494-4000 to report a gas or electric emergency, or to report an outage. Or text ‘OUT’ to 697326 to report an outage and ‘STAT’ to receive outage updates.
LIHEAP Program Dates:
Opens: Tuesday, November 1, 2022 Closes: Friday, April 28, 2023 (subject to change)
The Low-Income Home Energy Assistance Program (LIHEAP) is a federal program that provides financial heating assistance to qualified households in the form of a CASH or CRISIS grant. The assistance is available to help customers that are at/below 150% of the federal poverty income guidelines and demonstrate a heating burden.
The CASH grant is a one-time direct payment sent to your utility or fuel provider like PECO to be credited to your bill. The CRISIS grant is a direct payment for households experiencing a heating emergency. Emergency situations include: main heating source has been shut-off or within 15 days of being shut-off for non-payment, fuel payments, repairing leaking pipes and broken furnaces. All requests for a crisis grant must be made by the customer to the local county assistance office.
Homeowners, renters, roomers, and subsidized housing tenants may be eligible. Last year LIHEAP helped approximately 58,000 PECO customers totaling more than $45 million in assistance.
There are several ways to apply for LIHEAP:
After your application is reviewed, you will receive a written notice explaining your eligibility and the amount of assistance you will receive. Please allow 30 days for a response. Sending multiple applications can cause a delay in you receiving your grant.
If you have questions about an application that you completed and submitted, please contact your local county assistance office, or call 1-866-857-7095.
LIHEAP Cash Minimum grant: $300 Maximum grant: $1,000LIHEAP Crisis Minimum grant: $25 Maximum grant: $1,000
To find out how much you may be eligible for, click here Pennsylvania Department of Human Services- LIHEAP Benefit Table (state.pa.us)
Grants are based on household size, income, and the type of fuel used. To be eligible, the total household income cannot exceed 150 percent of the Federal poverty income guidelines.
Here are the LIHEAP income requirements for 2022-2023
Contact your county assistance office (see below for a list) or call the LIHEAP hotline at 1-866-857-7095, Monday through Friday. Individuals with hearing impairments may call 711. Visit the Department of Human Services Assistance (pa.gov) website to learn more about this and other available programs.
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LIHEAP CAO Addresses
