We are currently experiencing an issue with our automated phone system. We apologize for the inconvenience and thank you for your patience while we resolve this issue.
Please call 1-800-494-4000 to report a gas or electric emergency, or to report an outage.
All of PECO’s online self-service tools including Start, Move, or Stop Your Service, Bill Payments, and online outage reporting will still be available during this time.
At PECO, safety is our top priority. As part of our commitment to safety, we're closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions to protect the health and safety of our customers, contractors and employees.
Currently, we're offering income-qualified customers a choice of one of two ways to save with FREE energy-efficiency upgrades.
After you book an appointment*, you'll answer a few questions about your home. On the day of your appointment, you'll use video chat on your Wi-Fi-enabled smartphone or tablet to show a PECO energy advisor around your home. They'll point out ways to help you save energy and money—all in under an hour.
Here's what you can get with a FREE Virtual Energy Checkup:
Call 1-800-675-0222 today to see if you qualify. Customer service representatives are available Monday through Friday between 8 a.m. and 5:30 p.m.
Call 1-800-675-0222 to request your FREE In-Home Energy Checkup. Once you submit your request and we verify your eligibility, we will schedule a time for an energy advisor to visit your home personally to find ways of saving you energy and money. In addition to installing free energy-saving devices, the energy advisor will review a comprehensive assessment report with you with additional ways you can save.
Our energy advisors will follow CDC guidelines, wear masks and gloves, and maintain social distancing throughout the in-home visit. However, we recommend you also wear a mask during the checkup as an additional safety measure.
Your annual total household income must be at or below 200% of the Federal Poverty Level (FPL).
You must have high usage. See the "Meter Information" section of your bill to determine your rate and usage on Page 2 of your PECO bill.
If you meet the eligibility qualifications and would like to learn more about LIURP, please call 1-800-675-0222.
Learn how you use energy–and how to save money
Explore smart ideas for saving