Experience shorter wait times from Tuesday to Friday between 11:00 a.m. and 4:00 p.m.
Longer wait times can be expected on Mondays, the first business day of the month, and the first business day after a holiday.
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Find contact details for customer service, assistance programs and more.
Use our online form to contact us with general questions.
Our Social Media team is available M-F from 8am-5pm for general questions and billing issues. For an electric or natural gas emergency, always call 1-800-841-4141.
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Find helpful information on service, billing, energy efficiency and more.
Protect yourself against utility worker imposters and energy theft.
We are here to assist you should you need to file a property damage claim.
View and pay your PECO bill quickly and easily with the PECO voice app.