To be eligible for a extension of your bill due date by 21 calendar days (14 calendar days for commercial customers), you must:
With a Due Date Extension, you will still be charged a standard late payment fee after the original due date has passed but will not risk your outstanding balance going to collections.
If you accept a Due Date Extension but do not pay off the balance by the agreed-upon date, you may not be eligible for future extensions.
Moving your current due date does not affect the due date of future bills. Therefore, your Due Date Extension may fall close to your next due date.
Residential customers can extend their due date twice a year. Commercial customers can extend their due date once a year.
Check your eligibility with the click of a button, accept the terms of the extension, and be on your way! No forms or documents necessary.
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