With a Due Date Extension, residential customers can extend their upcoming bill due date by
21 calendar days
(14 calendar days for commercial customers). Fees may apply.
To be eligible for a Due Date Extension, you must:
If you accept a Due Date Extension but do not pay off the balance by the agreed-upon date, you may not be eligible for future extensions.
Don’t have a My Account?
For more information on eligibility and enrollment, call our Customer Care Center at 1-800-494-4000.