From 8 p.m. to midnight on October 19, we will be making enhancements to improve your online experience. During this time, PECO natural gas customers will not be able to stop service online. We apologize for any inconvenience.
This information is for large gas customer (>5,000 Mcf annually) who have elected either interruptible rate TSI TCS or firm rate TSF.
View, manage and update your contact information in the event of a natural gas interruption. If you have elected rates TSI or TCS or are a supplier of customers on rate TSI it is critical that you provide the most recent contacts to avoid penalties.
LGCN Portal
Must stop burning gas during a called interruption event.
For back-up rate IS interruptions, you may not use more their your deliveries minus your allowable daily variation (contact your supplier or Account Manager if you are unsure)
Agree to provide and update my direct phone number, e-mail address, or text address and other identified people in my organization (provide#) so that PECO can notify me or my designee of pending gas interruptions.
Will actively engage their supplier (as needed) for any communications regarding gas deliveries
Prior to the heating season, will test their back up system to insure that they can burn alternative fuel during the interruption period.
Will have the ability to switch to an alternate fuel in the event of a called rate TSI Tier Interruption or rate TCS interruption.
In addition to your text/e-mail, phone notification, you may always check the status of an interruption by calling our automated line at 1-800-PECO-GAS
Will insure that their supplier is able to deliver gas commensurate with their usage
Will review their contract to determine comfort level with their supplier’s ability to deliver.
Will consider electing the Stand by Sales option as an insurance against insufficient deliveries.
Will review their usage and work with their PECO Account Manager to ensure that they are on a rate that’s best suited to their needs.
May save money by electing a supplier to transport their gas under rate TSI or TSF
Are qualified for the program by using at least 5,000 mcf annually or by being be part of a buyers group among multiple same-named accounts
Must maintain a phone line to support daily reads to their suppliers
Specifically, provide a POTS line (Plain Old Telephone Line, non-digital) from their telephone provider.
Will work with their telephone provider in a timely manner to resolve chronic phone line issues OR switch to PECO rate GC if unresolved.
Are billed on “deliveries”, not usage. Suppliers balance their deliveries based on your daily usage, and are able to virtually “bank” small amounts of unused gas based on tariff requirements. That is why it is critical that you maintain your phone line so that they can balance properly and not put your account in penalty.
May view their daily usage and your supplier deliveries. You may contact your PECO Account Manager if you desire this option
Will insure that the supplier is able to deliver gas commensurate with your usage
As educated consumers, HVT customers are responsible for understanding their rate and requirements and will actively seek to contact their PECO Account Manager with any questions.
Rate Summary December 2018 (pdf) Rate Summary November 2018 (pdf)Rate Summary October 2018 (pdf)Rate Summary September 2018 (pdf)Rate Summary August 2018 (pdf)Rate Summary July 2018 (pdf)Rate Summary June 2018 (pdf)Rate Summary May 2018 (pdf)Rate Summary April 2018 (pdf)Rate Summary March 2018 (pdf)Rate Summary Febuary 2018 (pdf)Rate Summary January 2018 (pdf)
Winter Bulletin 2019 for Rates TSI, IS and CGS-I (pdf)
Winter Bulletin 2019 for Rate TCS (pdf)
"ATTENTION"- Send Word Now Test Notification (pdf)
For customers with interruptible rate (TSI or TCS), interruptions to service territory occur primarily to maintain system pressures and to preserve PECO’s storage and peaking inventories. The interruptions help to ensure that sufficient supplies and distribution system capacity will be available for PECO’s firm residential and small commercial customers. Burning unauthorized use gas could jeopardize the PECO system as well as service to our firm customers. When an interruption is necessary, you are notified via text, email, and phone call via the contacts that you’ve chosen to provide to us in the LGCN portal (click on the icon above on this page & enter your account number as ID). In addition, your supplier is notified of the interruption and we update both the electronic bulletin board (EBB) as well as the Gas Hotline (1-800-PECO-GAS). However, as a well-educated shopping customer, you are encouraged to review your account regularly and to reach out to your PECO Account Manger when forecasted average temperatures drop below freezing or if supply is restricted and pricing has escalated. In order to enforce timely adherence to interruption procedures, unauthorized use surcharges exist within PECO’s tariff structure. The current charge is $25 per mcf from April 1 to Oct 31 and $75 per mcf from November 1 to March 31. Please note that the revenue from unauthorized use penalties is returned in full to all other purchased gas cost customers. Also note that continuously burning through may result in your service being shut off and/or removal from the interruptible rate. It is our sincere intent to avoid and prevent these surcharges so we ask that you comply with all requests to interrupt and switch to an alternate fuel when notified.
City Gate Service (CGS)
1-800-PECO-GAS
