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Payment Arrangements

Having trouble paying your bill? We may be able to help you set up a payment arrangement. To qualify for a payment arrangement, you must meet the following criteria:

  • Be a residential or home business customer with active service.
  • Have an active PECO account.
  • Have an account balance less than $3,000.
  • Not have an active bankruptcy case.
  • Not already be enrolled in a payment arrangement or other special terms related to the COVID-19 crisis.

Payment agreements for residential customers are based on the household income PECO currently has on file, so please ensure your information is updated if there have been any changes. Based on your total household income, you may qualify for an additional agreement option of up to 60 months. To determine if you are eligible for this extended payment arrangement, please call 1-888-480-1533, and a representative will assist you with updating your income information and enroll you in the applicable payment agreements.

If you are a small business customer and would like to enroll in a payment arrangement, please call 1-800-494-4000.

​If you've defaulted on your payment arrangement, you may be eligible for reinstatement.

Let’s run some checks to see if you’re eligible for a payment arrangement. It’ll only take a moment and can be done online. A My Account is needed to enroll in a payment arrangement.


Sign In to Check Eligibility



If you are having difficulty paying your bills, you can find more information here: Assistance Programs


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