You may be experiencing longer than normal wait times when calling PECO. Many of your questions can be answered here on PECO.com. Please see the details by clicking the tabs. Some direct links include:
· To start, stop or transfer service - peco.com/moving
· To pay a bill - peco.com/payment
· To report an outage or check power outage status - peco.com/outages
· For help paying your bills - peco.com/help
Due to scheduled maintenance, Outage status information on the outage map and street light outage map and will not be updating from Sunday, June 25, 2022 starting 8:00AM ET until Sunday, June 25, 2022 5:00PM ET
It is more important now than ever to do what we can to slow down the spread of COVID-19. We all can do our part by practicing social distancing.
To ensure the safety of our customers and employees, we are following the guidance of the Centers for Disease Control (CDC), eliminating all non-essential travel, following all travel restrictions, and limiting the size of internal and external meetings and gatherings. We are also ensuring our essential employees who regularly interact with customers have the appropriate equipment to perform their jobs safely.
We have also temporarily suspended any Energy Efficiency programs that require in-person appointments, including: Home Energy Assessments and Fridge and Freezer Recycling.
Through these uncertain times and for your safety, the safety of your families and ours,
do not approach a PECO employee while they’re performing work. PECO employees will be following social distancing recommendations from the CDC, including maintaining a six-foot distance between people. All customers are asked to do the same if they need to interact with a PECO employee.
PECO is considered an essential, life-sustaining industry, and customers may still see employees working. All customers are reminded to please stay out of an active work zone.
We are committed to keeping our customers informed of changes as we monitor Coronavirus (COVID-19) and its evolving impacts.
With customers potentially impacted by the COVID-19 pandemic, PECO understands and is taking steps to help.