For Immediate Release
Company provides tips for customers as colder weather sets in and ways to manage higher energy bills
PHILADELPHIA (December 14, 2022) – With the heating season cranking up, PECO customers will soon be using more natural gas to heat their homes and businesses.
Just as PECO prepares its natural gas and electric systems for winter, customers should prepare, too. Heating systems should be checked now and inspected by a qualified technician to ensure safe and efficient operation for the season ahead.
"Safety is always our top priority and with the winter months coming, we know many of our customers will be increasing their use of natural gas," said Amy Hamilton, vice president of Gas Operations. "We are asking customers to put safety first, and it's so important that they maintain their natural gas equipment and know how to recognize and report any natural gas issues."
Customers and residents also should remember the following important information about natural gas:
If you smell natural gas, call PECO at 1-800-841-4141, 24 hours-a-day, seven days a week.
During winter storms, customers also should remember to:
PECO works hard to ensure safe, reliable and affordable energy for more than 545,000 natural gas customers. The company inspects and maintains approximately 13,000 miles of natural gas transmission, distribution, and service lines. In addition, PECO consistently ranks as one of the best companies for natural gas odor response reliability, with the goal of responding in less than one hour.
Increased usage and higher energy prices can also lead to higher bills. Customers are encouraged to take the following steps to manage their usage and bills:
For more information about natural gas safety, including a video on what to do if you smell gas, visit peco.com/gassafety.
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