Skip Ribbon Commands
Skip to main content

For Immediate Release


PECO Communications

PECO Customers Experience Enhanced Service in 2017

PHILADELPHIA (February 1, 2018) – As part of PECO's ongoing efforts to provide customers with safe and reliable energy service, the company invests more than $500 million each year to enhance its electric and natural gas system infrastructure through preventive maintenance and equipment upgrades.

"Ensuring safe and reliable natural gas and electric service for our customers is our top priority," said Mike Innocenzo, senior vice president and COO. "Our ongoing investments are paying off for our customers, as they continue to see better and more reliable service. We are committed to continuing this positive trend, delivering the reliable service our customers expect."

PECO's focus on investing and maintaining the company's electric and natural gas systems continues to improve reliability for customers. On average, less than three-quarters of PECO's more than 1.6 million electric customers experienced an outage in 2017. And, when service was interrupted, crews were able to safely restore service in, on average, 91 minutes.

The company is actively exploring innovative technologies that can improve system reliability. Examples include using drones to enable more efficient equipment inspections, installing reclosures which can automatically restore service or isolate damage and installing reinforced tree-resistant aerial electric lines.


PECO, founded in 1881, is Pennsylvania's largest electric and natural gas utility.  Headquartered in Philadelphia, PECO delivers energy to more than 1.6 million electric customers and more than 516,000 natural gas customers in southeastern, Pennsylvania.  The company's 2,500 employees are dedicated to the safe and reliable delivery of electricity and natural gas as well as enhanced energy management conservation, environmental stewardship and community assistance.  PECO was named 2017 Best Mid-size Employer in Philadelphia by Forbes Magazine. The company also has an estimated annual economic impact of $4.3 billion in Pennsylvania, supporting more than 8,700 local jobs and producing $732 million in labor income.  PECO is a subsidiary of Exelon Corporation (NYSE: EXC), the nation's only Fortune 100 utility and leading competitive energy provider. For more information visit, and connect with the company on Facebook and Twitter.

If you are a member of the media and would like to receive PECO news releases via email, please send your email address to

© PECO Energy Company, 2023. All Rights Reserved.