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For Immediate Release


PECO Communications

PECO Improves Electric Reliability in 2015

Customers benefit from shortest outages in company history

PHILADELPHIA (February 3, 2016) – In 2015, PECO’s focus on delivering innovation and advancing smart energy to provide safe, reliable, affordable and clean energy and energy services paid off, with customers experiencing the shortest average outage duration and second fewest number of outages in company history.

On average, less than three-quarters of PECO’s more than 1.6 million electric customers experienced an outage in 2015. And, when service was interrupted, crews were able to safely restore service in, on average, 84 minutes – 7 minutes faster than ever before.

“We are extremely proud of our 2015 performance,” said Craig Adams, PECO president and CEO. “Our customers depend on us to deliver the power they need to live their lives and run their homes and businesses. We do not take this responsibility lightly. Each year we look for new technology and ways to get better and better. We will continue to invest in our systems and maintain our rigorous maintenance programs to continue to improve our service.”

PECO customers continue to benefit from the company’s work to increase reliability. During the past several years, PECO has achieved record reliability performance, reducing customer outages and the duration of outages when they do occur.

Each year, PECO invests millions of dollars to prevent outages through equipment inspections and tree trimming. In addition, the company continues to install advanced equipment such as stronger, tree-resistant aerial cable, and devices to automatically restore service to customers more quickly. The company also continues to share best practices with its Exelon sister utilities, BGE in Baltimore and ComEd in Chicago, which also posted record reliability performances in 2015.


Based in Philadelphia, PECO is an electric and natural gas utility subsidiary of Exelon Corporation (NYSE: EXC). The company’s 2,400 dedicated employees provide advanced, innovative energy solutions to 1.6 million electric and more than 506,000 natural gas customers in southeastern Pennsylvania. In 2014 PECO delivered 89.9 billion cubic feet of natural gas and 37.5 billion kilowatt-hours of electricity and had an estimated economic impact of $4.5 billion in Pennsylvania, supporting more than 9,600 local jobs and producing $760 million in labor income.  Founded in 1881, PECO is one of the Greater Philadelphia Region's most active corporate citizens, providing leadership, volunteer and financial support to numerous arts and culture, education, environmental, economic development and community programs and organizations. For more information visit, and connect with the company on Facebook and Twitter.

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