For Immediate Release
New website, based on customer feedback, provides anytime, anywhere access and convenience to important account information
PHILADELPHIA (July 11, 2016) - PECO has launched a new website, providing anytime, anywhere access for customers. The responsive design of the new site optimizes the online experience for customers from any online device – mobile, tablet and desktop. Customers can easily access important account information and customize their online experience.
The new design incorporates feedback provided by customers. Upgraded navigation improves access to important services, making it easy for customers to report and check the status of outages, view their energy usage and make more informed decisions about their energy usage through more easily accessible pages and content.
"We are continuing to transform the energy experience for our customers and this new website is yet another important example of this effort," said Craig Adams, PECO president and CEO. "We know our customers are always on-the-go, and this new website will provide them with the anytime, anywhere access they expect."
PECO, and its sister Exelon utilities, BGE, ComEd, Pepco, Delmarva Power and Atlantic City Electric are using the latest web technology to enhance the customer online experience.
In addition to the new website, PECO recently launched PECO Alerts, providing customers the ability to receive alerts the way they want them – via text, email or phone – regarding outages, billing, payment, usage and more. PECO also recently launched a new online interactive outage map where customers can get more information about outages.
Customers can experience the new PECO website from any online device at peco.com. Customers can also follow PECO on Facebook and Twitter at PECOConnect.
Based in Philadelphia, PECO is an electric and natural gas utility subsidiary of Exelon Corporation (NYSE: EXC). The company's 2,400 dedicated employees provide advanced, innovative energy solutions to 1.6 million electric and more than 511,000 natural gas customers in southeastern Pennsylvania. In 2015 PECO delivered 86.9 billion cubic feet of natural gas and 38 billion kilowatt-hours of electricity. The company also has an estimated annual economic impact of $4.5 billion in Pennsylvania, supporting more than 9,600 local jobs and producing $760 million in labor income. Founded in 1881, PECO is one of the Greater Philadelphia Region's most active corporate citizens, providing leadership, volunteer and financial support to numerous arts and culture, education, environmental, economic development and community programs and organizations. For more information visit PECO.com, and connect with the company on Facebook and Twitter.