For Immediate Release
Programs tailored to help customers with temporary or extended hardship,including those impacted by the federal government shutdown
PHILADELPHIA (January 9, 2019) – PECO reminds customers of important energy assistance available in southeastern Pennsylvania to help meet their energy needs. With hundreds of thousands of people impacted by the ongoing federal government shutdown, PECO is taking steps to expand awareness of the programs in place to help customers stay energized through a temporary crisis or extended financial hardship.
PECO customers in the Greater Philadelphia area can take advantage of LIHEAP, the Low-Income Home Energy Assistance Program, by submitting applications to secure grants while money is still available. Customers in need can apply for LIHEAP until April 19, through the PA Department of Human Services, by visiting a local County Assistance Office, or by calling the PA LIHEAP Hotline at 1-866-857-7095.
"We are committed to providing affordable energy service for every customer in our territory," said Mike Innocenzo, PECO president and CEO. "Through our own PECO programs, as well as programs offered by the region's community and government partners, we can help every customer make ends meet."
In addition to LIHEAP, customers can apply for the Customer Assistance Program (CAP) all year long. CAP is a monthly credit for eligible, low-income customers based on the customer's total household gross income and energy usage. Both CAP and LIHEAP are available to customers whose monthly income is at or below 150% of the Federal Poverty Level. If a customer facing a temporary crisis is not sure if they are eligible for CAP, PECO encourages those customers to call 1-800-774-7040 to speak with someone who can give them the information they need.
Customers also can contact PECO Customer Care at 1-800-494-4000 to ask about available resources or register for My Account, a web-based interactive tool that provides customers with a detailed analysis of their specific electric use and offers ways to save money and energy.
Through the PECO Gift of Energy program, anyone can make a payment towards a friend or family member's energy bill. The gift will appear on a future bill as a credit to the recipient's account.
Customers can visit PECO.com/help and PECO.com/gift to find out more about these programs.
PECO will work with customers who may have difficulty paying their energy bill. The company offers payment options, like budget billing, which averages payments over a 12-month period to help customers manage their monthly energy bill, or flexible payment arrangements that offer individually tailored payment installment plans. Customers who may be struggling to make a payment should contact PECO as soon as possible at 1-800-494-4000.
For more information about PECO, visit PECO.com. Follow us on Facebook at facebook.com/PECOconnect and on Twitter at twitter.com/PECOconnect. Our mobile app is available at PECO.com/app.
PECO, founded in 1881, is Pennsylvania's largest electric and natural gas utility. Headquartered in Philadelphia, PECO delivers energy to more than 1.6 million electric customers and more than 523,000 natural gas customers in southeastern Pennsylvania. The company's 2,700 employees are dedicated to the safe and reliable delivery of electricity and natural gas as well as enhanced energy management conservation, environmental stewardship and community assistance. In 2018, PECO was named to Forbes Magazine's list of Best Employers for Women. The company also has an estimated annual economic impact of $4.8 billion in Pennsylvania, supporting more than 9,000 local jobs and producing $775 million in labor income. PECO is a subsidiary of Exelon Corporation (NYSE: EXC), the nation's only Fortune 100 utility and leading competitive energy provider. For more information visit PECO.com, and connect with the company on Facebook and Twitter.
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