We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and suspending new late payment charges for all customers through May 1. Click here to learn more ways we can help.
Subscribers to Outage Alerts can quickly report an outage by texting "OUT" to 697326 (MYPECO). You will also receive notifications when an outage has been reported at your address, and get ongoing updates as the status of your outage changes.
Enroll: Enroll by texting ‘ADD OUTAGE’ to 697326. You will instantly receive a text message confirming your enrollment.
Report: Report your outage by texting ‘OUT’ to 697326. You will receive a text to confirm if you have a PARTIAL outage (i.e. flickering lights) or a FULL outage. After you confirm your outage is PARTIAL or FULL, your outage is reported.
Check Status: Receive your outage status on demand at any time by texting ‘STAT’ to 697326.
Unsubscribe: You may unsubscribe from Outage Alerts at any time by texting ‘STOP’ to 697326.
Use the free
PECO Mobile App to quickly report an outage from an Apple® or Android™ device. The app will also provide notifications as the outage status is updated.