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Report On Mobile

​​​Lights out? Let us know! You can quickly and easily report your outage via text message to 697326 (MYPECO). You may also report an outage using our website here or by calling customer service at 1-800-841-4141. All of these services are available 24 hours a day, 7 days a week.

Mobile Device: Text "OUT"

Subscribers to our Outage Alerts service can quickly report an outage by texting "OUT" to 697326. You will also receive notifications when an outage has been reported at your address, and get ongoing updates as the status of your outage changes.

Enroll: Enroll by texting "ADD OUTAGE" to 697326. You will receive a text message confirming your enrollment.

Report: Report your outage by texting "OUT" to 697326.

Check Status: Receive your outage status on demand at any time by texting "STAT" to 697326.

Unsubscribe: You may unsubscribe from Outage Alerts at any time by texting "STOP" to 697326. For customers with online profiles on peco.com texting "STOP" will stop all text alerts, not just outage alerts.  If you have an online profile please visit your My Reports and Alerts page to further customize your text alerts.​

© PECO Energy Company, 2017. All Rights Reserved.