Subscribers to Outage Alerts can quickly report an outage by texting "OUT" to 697326 (MYPECO)*. You will also receive notifications when an outage has been reported at your address, and get ongoing updates as the status of your outage changes.
Enroll: Enroll by texting "ADD OUTAGE" to 697326. You will instantly receive a text message confirming your enrollment.
Report: Report your outage by texting "OUT" to 697326. You will receive a text to confirm if you have a PARTIAL outage (i.e. flickering lights) or a FULL outage. After you confirm your outage is PARTIAL or FULL, your outage is reported.
Check Status: Receive your outage status on demand at any time by texting "STAT" to 697326.
Pause Alerts: You can pause outage alerts for 72 hours by texting “PAUSE.” To resume your alerts during that timeframe, text “RESUME.”
Unsubscribe: You may unsubscribe from Outage Alerts at any time by texting "STOP" to 697326.
*Message and data rates may apply.
Use the free
PECO Mobile App to quickly report an outage from an Apple® or Android™ device. The app will also provide notifications as the outage status is updated.