You may be trying to access this site from a secured browser on the server. Please enable scripts and reload this page.
Turn on more accessible mode
Turn off more accessible mode
Skip Ribbon Commands
Skip to main content
Turn off Animations
Turn on Animations
Learn more about PECO's
expanded payment options
and
financial assistance programs
to help qualified residential customers who are facing challenges managing their energy bill. For help with small business payments, call 1-800-494-4000. PECO is committed to helping you through these difficult times.
A technical error has occurred. Please contact our Customer Care Center if you have questions.
PECO - An Exelon Company
Contact
Menu
It looks like your browser does not have JavaScript enabled. Please turn on JavaScript and try again.
Smell Natural Gas?
Outage
Pay Bill
Moving
Contact Us
My Account
My Bill & Usage
< Back
Payment Options
My Bill Details
Billing Options
Account History
Understanding My Bill
My Usage
Rates & Tariffs
My Service
< Back
Start Stop Move
My Appointments
Construction & Remodeling
Customer Choice
My Profile
< Back
My Wallet
My Account Profile
My Home Profile
My Alerts & Notifications
Customer Support
< Back
FAQs
Contact Us
Assistance Programs
Equipment Responsibility
Outages
Report an Outage
< Back
Report Online
Report on Mobile
Report a Street Light Outage
Current Outages
< Back
Check My Outage Status
View Outage Map
Get Outage Alerts
Terms & Conditions
Storm Center
< Back
View Outage Map
Storm Readiness
Storm Restoration Process
Preventing Outages
Ways to Save
For Your Home
< Back
Energy Assessments
Rebates & Discounts
Recycling
My Account Online Tools
AC Cycling
Gas Efficiency
Gas Conversion
Home Buyer FAQs
Home Builder FAQs
For Your Business
< Back
Incentives
Energy Management
Business Types
Business E-Audit
Gas Efficiency
Gas Conversion
Tools & Resources
< Back
Getting Started
Home Energy Library
Financing Options
Tools & Calculators
Smart Energy
Smart Grid & Smart Meter
< Back
Smart Grid
Smart Meters
Resource Center
Innovation & Technology
< Back
Electric Vehicles
Compressed Natural Gas Vehicles
Microgrid
Reliability Improvements
My Green Power Connection
< Back
Solar for Home & Business
Developers & Contractors
FAQs
Safety & Community
Community
< Back
Employee Volunteering
Charitable Contributions
PECO Powers Our Community
Crown Lights
CLights Request
Send Request
Request a Speaker
Health & Safety
Education
< Back
Energy Basics
For Teachers & Students
For College Students
Career Training
Safety
< Back
Call Before You Dig
Electric Safety
Natural Gas Safety
Construction Safety
Trees & Power Lines
Safety FAQs
Make Work Site Safe
Environment
< Back
Our Commitment
Our Initiatives
The library zone below is used to load resources. It does not appear on display pages.
Please use caution when editing its contents.
Report an Outage
Report Online
Report on Mobile
Report a Street Light Outage
Current Outages
Check My Outage Status
View Outage Map
Get Outage Alerts
Terms & Conditions
Storm Center
View Outage Map
Storm Readiness
Before Storms
During Storms
After Storms
Potential Impacts to Gas Service
Storm Restoration Process
Preventing Outages
Home
Outages
Storm Center
Storm Readiness
During Storms
During Storms
Page Content
Stay Safe
Don't light candles; they could start a fire.
Don't use a gas cooking range for emergency heating; it could build up deadly carbon monoxide fumes.
Turn off or unplug electronic equipment and appliances.
Always use a metal screen over fireplace openings and clear the hearth of any materials to catch flying sparks.
Keep Snow and Ice Clear
During winter storms, always clear ice and snow from ventilation pipes for direct-vent furnaces and water heaters.
Customers with electric heat pumps should clear snow and ice away from their units so that it can function properly.
Keep dryer vents clear of snow and ice.
In addition, use a broom or brush to remove ice and snow from outside meters and attached equipment to keep them from potentially malfunctioning or interfering with service.
Use Generators Properly
Carefully follow the manufacturer's instructions when using your generator.
To
avoid carbon monoxide poisoning
, never use a generator inside your home or in an attached garage. Generators should only be used outside in well-ventilated, dry areas, away from air intakes into the home.
If your generator needs to be wired directly into your home's electrical system, use a licensed electrician for the work.
If your generator is connected directly to your home's electrical system, please
turn off the main circuit breaker
to avoid potential injury to crews working to restore power.