PECO is not disconnecting service for non-payment until further notice. New late payment charges are currently suspended. We’re here to help customers through temporary or extended hardship. For help paying your residential bill, visit
peco.com/billrelief. For help with small business payments, call 1-800-494-4000. PECO is committed to helping you through these difficult times.
If you smell natural gas, leave the area immediately, then call PECO.
The information below will help you to maintain safe gas service and your personal safety.
Actions to take if there is a potential gas leak:
Immediately report abnormal gas pressure, a loss of gas service, or water in pipes or gas-fed appliances to PECO at 1-800-841-4141 or 1-844-841-4151.
If you suspect a gas leak, do not attempt to find the source of the leak or to repair a leak. Leave the area or premises immediately. From a safe place, contact PECO at 1-800-841-4141 or 1-844-841-4151 to report the leak.
Keep water away from gas meters by clearing nearby drains (interior and exterior) and maintaining basement sump pumps in good working condition.
If water covers your gas meter, call PECO to inspect your meter and regulator.
Do not attempt to place natural gas appliances back in service if you believe they have come in contact with water or have been damaged. The equipment must be inspected and serviced by a qualified plumbing contractor before we can restore your gas service.
Contact PECO to arrange a gas equipment inspection if flood waters have shifted your home or caused stresses to the gas pipes; both can potentially lead to natural gas leaks.
When cleaning up from severe weather, always call Pennsylvania One at 811 before you dig.
When dealing with natural gas issues in floods and storms, always keep electrical safety in mind:
Ensure that the electrical system is shut off before entering a flooded room.
Do not attempt to shut off your electrical system if you have to stand in water or on a wet floor to do so.
Do not enter a room with standing water, particularly if it covers electrical outlets or cords or appliances that are plugged into outlets if you electrical system is not shut off.
Do not turn on any lights or appliances affected by a flood before a licensed electrician performs a comprehensive inspection.