We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and suspending new late payment charges for all customers through May 1. Click here to learn more ways we can help.
PECO always responds when there is an issue with your energy services. We’re also focused on preventing issues by investing in the systems serving our customers in a number of ways:
Managing trees and vegetation near equipment
Trees and vegetation coming in contact with energy equipment is a common natural cause of power outages. PECO invests millions each year to carefully prune trees to reduce the number of tree-related power interruptions. For more information on what PECO does to reduce nature related outages, please visit our Tree & Vegetation Management page.
Investing in system upgrades and maintenance
PECO is investing billions of dollars in the equipment serving customers—from natural gas modernization to our System 2020 program to a smarter, more resilient electric grid. This means safer, more reliable power. For more information on upgrades and maintenance, please visit our Reliability page.
Preventing damage to equipment
You can help prevent outages by working and living safely around gas and electrical equipment. This includes: