PECO’s online self-service tools allow you to start, stop and move your service, pay your bill, sign up for account alerts, and more with us 24/7 at your own convenience.
Please call 1-800-494-4000 to report a gas or electric emergency, or to report an outage. Or text ‘OUT’ to 697326 to report an outage and ‘STAT’ to receive outage updates.
Our automated phone system is currently down. While we address the issue, we encourage you to complete any of the below actions using self-service. Our self-service menu offers the same options as the phone system, but without call center wait times and at your own pace.
Sign up for an online account for immediate online access to call scheduling, payment, outage reporting, energy management tools, and more.
Check out bill samples and inserts to help you understand your bill.
Pay your bill online or explore other payment options
Learn about billing options such as budget billing or paperless billing.
Explore payment arrangements and assistance programs.
Move your PECO service quickly and easily from one location to your next.
Start your new service with PECO quickly and easily.
Stop your service by following a few simple steps.