You may be experiencing longer than normal wait times when calling PECO. Many of your questions can be answered here on PECO.com. Please see the details by clicking the tabs. Some direct links include:

· To start, stop or transfer service - peco.com/moving

· To pay a bill - peco.com/payment

· To report an outage or check power outage status - peco.com/outages

· For help paying your bills - peco.com/help

Due to scheduled maintenance, Outage status information on the outage map and street light outage map and will not be updating from Sunday, June 25, 2022 starting 8:00AM ET until Sunday, June 25, 2022 5:00PM ET

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Safety FAQs

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Natural Gas Emergencies FAQs

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I smell gas at my property. What should I do?: Immediately call PECO at 1-800-841-4141 or 1-844-841-4151 if you have a natural gas emergency. PECO Emergency Service is available 24 hours a day, 7 days a week.
What do I do if my power goes out?: Please report service interruptions to our emergency line at 1-800-841-4141. PECO Emergency Service is available 24 hours a day, 7 days a week. Outages can last a few seconds to a few days, depending on the situation and/or the specific cause of the outage. When there is a loss of power, partial power, dimming, or flickering lights, you need to let us know.