PECO is not disconnecting service for non-payment until further notice. New late payment charges are currently suspended. We’re here to help customers through temporary or extended hardship. For help paying your residential bill, visit www.peco.com/billrelief. For help with small business payments, call 1-800-494-4000. PECO is committed to helping you through these difficult times.

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Safety FAQs

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Natural Gas Emergencies FAQs

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I smell gas at my property. What should I do?: Immediately call PECO at 1-800-841-4141 or 1-844-841-4151 if you have a natural gas emergency. PECO Emergency Service is available 24 hours a day, 7 days a week.
What do I do if my power goes out?: Please report service interruptions to our emergency line at 1-800-841-4141. PECO Emergency Service is available 24 hours a day, 7 days a week. Outages can last a few seconds to a few days, depending on the situation and/or the specific cause of the outage. When there is a loss of power, partial power, dimming, or flickering lights, you need to let us know.