Learn more about PECO's expanded payment options and financial assistance programs to help qualified residential customers who are facing challenges managing their energy bill. For help with small business payments, call 1-800-494-4000. PECO is committed to helping you through these difficult times.

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Safety FAQs

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Natural Gas Emergencies FAQs

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I smell gas at my property. What should I do?: Immediately call PECO at 1-800-841-4141 or 1-844-841-4151 if you have a natural gas emergency. PECO Emergency Service is available 24 hours a day, 7 days a week.
What do I do if my power goes out?: Please report service interruptions to our emergency line at 1-800-841-4141. PECO Emergency Service is available 24 hours a day, 7 days a week. Outages can last a few seconds to a few days, depending on the situation and/or the specific cause of the outage. When there is a loss of power, partial power, dimming, or flickering lights, you need to let us know.