PECO’s online self-service tools allow you to start, stop and move your service, pay your bill, sign up for account alerts, and more with us 24/7 at your own convenience.
Please call 1-800-494-4000 to report a gas or electric emergency, or to report an outage. Or text ‘OUT’ to 697326 to report an outage and ‘STAT’ to receive outage updates.
I smell gas at my property. What should I do?
Immediately call PECO at 1-800-841-4141 or 1-844-841-4151 if you have a natural gas emergency. PECO Emergency Service is available 24 hours a day, 7 days a week.
What do I do if my power goes out?
Please report service interruptions to our emergency line at 1-800-841-4141. PECO Emergency Service is available 24 hours a day, 7 days a week. Outages can last a few seconds to a few days, depending on the situation and/or the specific cause of the outage. When there is a loss of power, partial power, dimming, or flickering lights, you need to let us know.