PECO’s online self-service tools allow you to start, stop and move your service, pay your bill, sign up for account alerts, and more with us 24/7 at your own convenience.
Please call 1-800-494-4000 to report a gas or electric emergency, or to report an outage. Or text ‘OUT’ to 697326 to report an outage and ‘STAT’ to receive outage updates.
Smart meters are digital meters that wirelessly provide secure, two-way communication between the meter and PECO and also provide you with more information about your energy usage. Similar meters exist for natural gas.
In 2012, we began replacing our current electric meters. Our new electric meters help us provide more information to customers to help them understand how they use energy, and how to save energy and money. For example, we now offer an interactive website that shows customers how and when they use energy, and what steps they can take to use less energy and save more money.
We are also able to:
Along with this effort, we also continue to invest in our energy delivery system. Each year, we install more pieces of advanced equipment to identify and correct problems before outages occur or, if an outage does occur, reroute power to restore service faster. This project is part of PECO's continuing support of Pennsylvania's Act 129 and is included in the costs already paid by customers.
Our natural gas meters provide new functionality and enhanced communication with our system. In addition to this work, PECO is replacing existing natural gas main and service lines with plastic pipe across our system. This work enhances safety and improves service.