You may be experiencing longer than normal wait times when calling PECO. Many of your questions can be answered here on PECO.com. Please see the details by clicking the tabs. Some direct links include:
· To start, stop or transfer service - peco.com/moving
· To pay a bill - peco.com/payment
· To report an outage or check power outage status - peco.com/outages
· For help paying your bills - peco.com/help
Due to scheduled maintenance, Outage status information on the outage map and street light outage map and will not be updating from Sunday, June 25, 2022 starting 8:00AM ET until Sunday, June 25, 2022 5:00PM ET
Smart meters are digital meters that wirelessly provide secure, two-way communication between the meter and PECO and also provide you with more information about your energy usage. Similar meters exist for natural gas.
In 2012, we began replacing our current electric meters. Our new electric meters help us provide more information to customers to help them understand how they use energy, and how to save energy and money. For example, we now offer an interactive website that shows customers how and when they use energy, and what steps they can take to use less energy and save more money.
We are also able to:
Along with this effort, we also continue to invest in our energy delivery system. Each year, we install more pieces of advanced equipment to identify and correct problems before outages occur or, if an outage does occur, reroute power to restore service faster. This project is part of PECO's continuing support of Pennsylvania's Act 129 and is included in the costs already paid by customers.
Our natural gas meters provide new functionality and enhanced communication with our system. In addition to this work, PECO is replacing existing natural gas main and service lines with plastic pipe across our system. This work enhances safety and improves service.